Privacy Policy

1. Introduction

Welcome to CheaperPlan. Your privacy is important to us, and we are committed to protecting the information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when using our mobile application and related services.

By using CheaperPlan, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our services.

This policy applies to all users of CheaperPlan and covers data collected through our mobile app, website, and related features.

This Privacy Policy is governed by the laws of Canada (including the Personal Information Protection and Electronic Documents Act, ‘PIPEDA’) and applicable U.S. laws.

2. Information We Collect

When you use CheaperPlan, we collect the following types of information to provide and improve our services. We only collect data necessary to operate CheaperPlan and improve user experience. We do not collect unnecessary or excessive personal data.

2.1 Information You Provide

• Account Information: When you create an account, we collect your email address and password (stored securely in encrypted form).
• Mobile Plan Details: You may provide information about your current mobile plan (e.g., carrier, monthly price, data allowance, additional features).
• Subscription Information: If you purchase a subscription, payment is processed securely through third-party providers (e.g., Apple App Store, Google Play Store, RevenueCat). We do not store your credit card details.

2.2 Information Collected Automatically

• Usage Data: We record which recommended plans you have already viewed to avoid sending duplicate notifications.
• Push Notification Tokens: We collect device-specific tokens (e.g., Expo Push Token) to send you personalized updates.
• Device and Technical Information (via service providers): Our third-party service providers (e.g., Supabase, RevenueCat, Expo) may automatically collect certain technical details (such as device model, operating system, app version, IP address, and error logs) to ensure proper functionality, manage subscriptions, deliver notifications, and improve stability. We do not directly use this information beyond what is necessary for app operation.
• Hosting Provider Logs: Our hosting and infrastructure providers (e.g., AWS, Vercel) may automatically generate standard server logs (such as IP address, browser or device type, and access time) for security and reliability.
• cookies and third-party analytics tools: Our website does not currently use cookies or third-party analytics tools. If this changes in the future, we will update this Privacy Policy and provide notice as required.

3. How We Use Information

We use the information described in Section 2 (“Information We Collect”) for the following purposes. We do not use your information for advertising, marketing, or third-party tracking purposes.

• Account Creation and Authentication
  Data Used: Email address, password (Account Information).
  Purpose: To register, authenticate, and secure your user account.
• Plan Comparison and Personalized Recommendations
  Data Used: Mobile Plan Details (Account Information) and Usage Data (Viewed Recommendations).
  Purpose: To compare your current plan with alternatives and avoid sending duplicate suggestions.
• Push Notifications
  Data Used: Push Notification Tokens.
  Purpose: To deliver alerts about potentially cheaper or more suitable mobile plans.
• Subscription Management
  Data Used: Subscription status from the App Store/Google Play/RevenueCat.
  Purpose: To determine premium access and enable subscription-based features.
• Service Security, Stability, and Troubleshooting
  Data Used: Device/Technical Information and Hosting Logs (through service providers).
  Purpose: To ensure app stability, detect and prevent misuse, troubleshoot issues, and maintain compatibility.
• Improving Our Services
  Data Used: Aggregated usage data (non-identifiable).
  Purpose: To analyze user behavior on a qualitative level and refine app features and experience.
• Legal Compliance and Protection
  Data Used: Any relevant information as required by law.
  Purpose: To comply with legal obligations or respond to lawful requests.

4. Sharing of Information

We do not sell your personal information. We only share information in the limited circumstances described below:

With Service Providers

We share certain information with trusted third-party providers who help us operate our app and deliver services. Specifically:

• Supabase (authentication, database storage)
  • Shared data: Email address, encrypted password, mobile plan details, account activity logs.
  • Purpose: To provide secure account management and store your plan information.
• RevenueCat (subscription management)
  • Shared data: Subscription status and transaction identifiers received from Apple App Store or Google Play.
  • Purpose: To determine premium access and manage subscription features.
• Expo Push Notification Service
  • Shared data: Device-specific push notification tokens.
  • Purpose: To deliver push notifications to your device.
• AWS and Vercel (hosting and infrastructure)
  • Shared data: Automatically generated server logs (e.g., IP address, browser/device type, access time).
  • Purpose: To ensure security, stability, and reliable hosting of our app and website.

For Legal and Safety Purposes

We may disclose information if required by law, regulation, legal process, or governmental request, or if we believe it is necessary to protect the rights, property, or safety of CheaperPlan, our users, or others.

In Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction, subject to the commitments of this Privacy Policy.

With Your Consent

We may share your information with third parties if you give us explicit permission to do so.

5. Data Storage and Security

We take the protection of your information seriously.

• Storage Location: Your information is stored on secure servers provided by our trusted hosting and database providers, including Supabase and Amazon Web Services (AWS). Our website infrastructure is hosted by Vercel. Our service providers may process data in Canada, the United States, or other jurisdictions as needed to provide services.
• Encryption and Secure Transmission: All data is transmitted using HTTPS/TLS encryption. Passwords are stored in encrypted form, and we do not store your credit card or payment details. We use industry-standard safeguards such as HTTPS/TLS encryption in transit and encryption at rest through our service providers.
• Access Control: Access to personal information is restricted to authorized personnel and service providers who need it to operate and maintain our services.
• Data Retention: We retain personal information only as long as necessary to provide our services or as required by law. Users may request deletion of their account and associated data at any time.
• User Responsibility: While we take appropriate measures to protect your data, no system can be guaranteed 100% secure. We encourage you to keep your account password safe and notify us immediately of any unauthorized use.

6. User Rights

We respect your rights regarding your personal information and provide ways for you to manage it:

• Access: You may request a copy of the personal information we hold about you.
• Rectification/Correction: You can update your account information (such as your email or mobile plan details) directly within the app. If any other information we hold about you is inaccurate, you may request correction.
• Deletion: You may request deletion of your account and associated data at any time by contacting us at support@cheaperplan.net. Once your request is verified, we will permanently remove your personal information unless we are required to retain it by law.
• Objection/Restriction: You may request that we stop using your personal information for certain purposes, or limit how it is processed. For example, you can ask us not to send you plan recommendations.
• Withdraw Consent: Where we rely on your consent (for example, storing your mobile plan details to provide comparisons), you may withdraw that consent at any time by contacting us.

7. Data Retention

We retain personal information only for as long as necessary to provide our services or as required by law. Specifically:

• Account Information (email, password): Retained for as long as your account remains active. If you delete your account, this information will be permanently removed from our systems within a reasonable period, unless we are legally required to keep it. We will delete account information within 30 days of verified account deletion requests, unless retention is required by law.
• Mobile Plan Details: Retained while your account is active so that we can provide plan comparisons and recommendations. Deleted when your account is deleted.
• Usage Data (viewed recommendations): Retained only as needed to avoid sending duplicate notifications. This data is deleted when your account is deleted.
• Push Notification Tokens: Retained while notifications remain enabled for your device. Tokens are deleted automatically when you disable notifications or uninstall the app.
• Subscription Data (from App Store, Google Play, RevenueCat): Retained for as long as needed to manage your subscription and comply with billing or legal obligations.
• Server and Hosting Logs (AWS, Vercel): Automatically retained for a limited period (typically 30–90 days) for security and troubleshooting, then deleted or anonymized.

If you request deletion of your account, we will also delete associated personal information, except where retention is required for legal, regulatory, or security purposes.

8. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are under 13, please do not use CheaperPlan or provide any personal information to us.

If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information promptly.

Parents or guardians who believe their child may have provided us with personal information can contact us at support@cheaperplan.net to request deletion.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.

When we make material changes, we will notify you by:

• Posting the updated Privacy Policy on our website at cheaperplan.net/privacy; and/or
• Providing an in-app notice or email notification where appropriate.

The date at the top of this Privacy Policy indicates when it was last updated.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

We operate from Canada and currently provide support via email only.